Shipping & Exchange Policy 

At The Bad Billy, we aim to provide a smooth and hassle-free shopping experience for our customers. Please read our shipping and exchange policies carefully to understand our processes. 

Shipping Policy 

Processing Time: 

• All orders are processed within 1-3 business days after order confirmation. Orders are not processed or shipped on weekends or holidays. 

Shipping Methods & Delivery Time: 

• We offer [standard/free/express] shipping across [country/region]. 
• Standard Shipping: Estimated delivery within 5-7 business days. 
• Express Shipping: Estimated delivery within 2-4 business days. 
• Please note that shipping times may vary depending on your location and external factors like weather, holidays, or unexpected courier delays. 

Shipping Charges: 

• Standard Shipping: [Insert cost or mention if free above a certain amount]. 
• Express Shipping: [Insert cost]. 

Order Tracking: 

• Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery. 

International Shipping: 

• We currently offer international shipping to select countries. Please note that international orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the customer. 

Delivery Issues: 

• If there is any issue with your delivery (delayed, lost, or damaged packages), please contact us at [email/contact info], and we’ll work to resolve the issue. 

 

Exchange Policy 

At [Leather Bag Brand], we want you to be 100% satisfied with your purchase. If you’re not happy with your bag, we offer exchanges under the following conditions: 

Eligibility for Exchange: 

• You may exchange your purchase within 7 days of delivery. 
• Items must be unused, in original condition, and with all tags and packaging intact. 
• Exchanges are only available for products of equal or higher value (with price difference paid by the customer). 

Steps for Exchange: 

1. Contact us at support@thebadbilly.com within 7 days of receiving your product to initiate an exchange. 
2. Clearly state the reason for the exchange and provide any relevant details or photos (in case of a defective item). 
3. Once your exchange request is approved, ship the product back to us at [address]. Customers are responsible for return shipping costs unless the item is defective or damaged upon receipt. 
4. After we receive and inspect the returned item, we will process the exchange and ship the new item to you within [insert timeline]. 

Exchange for Defective or Damaged Items: 

• If you receive a damaged or defective product, please notify us within 48 hours of delivery. Send photos and details to support@thebadbilly.com, and we will arrange a replacement or exchange at no additional cost to you. 

Non-Exchangeable Items: 

• Custom-made or personalized items. 
• Items purchased during a sale or clearance. 
• Items showing signs of wear, use, or alteration. 

 

Shipping for Exchanges: 

• Customers are responsible for shipping costs on returns for exchanges unless the product was defective or damaged upon receipt. 
• We recommend using a trackable shipping service for returns to ensure safe delivery. We are not responsible for lost or delayed returns. 

For any questions or further assistance, feel free to reach out to us at support@thebadbilly.com. We are here to help!